Professional, personalised property management services.

Wellington Property Management & Real Estate – with a Difference.

Residential Property Management Wellington

We created Comprendé to lift the standard of services that property owners, buyers, and tenants can expect.

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Property Management

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Tenancy Legistlation Changes

We created Comprendé to lift the standard of services that property owners, buyers, and tenants can expect.

Anita Smith, Senior Property Manager, Comprendé.

Read more

Becoming a landlord just got harder. Heres how we can help....

It's our job to support owners and tenants through these changes, so we’ve collated our thoughts on a few key topics below.

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In search of a dependable property manager to oversee your investment property? Or perhaps you're aiming to attract potential buyers? Our Wellington property management & real estate service is your solution.

With over 1000 rental properties under our management, we have firsthand experience in the art of successful property management. Plus, our comprehensive knowledge of the Wellington property market makes us the ideal choice for property sellers. Regardless of whether you're a property owner, tenant, or buyer, each client is treated with equal attention and care at Comprendé.

We go the extra mile to earn your trust and stand out from the competition in every way by offering a service guarantee. If you're not satisfied with our service (and we agree on it), we'll gladly waive your next month's management fee.

Residential Property Management Wellington

We understand the overwhelming challenges that come with managing your property independently – the constant search for trustworthy tenants, ensuring compliance with Healthy Homes Standards, staying abreast of legislative changes, and navigating the complexities of the Residential Tenancy Act can be incredibly stressful.

But fear not; we're here to alleviate that burden and bring your stress levels back to normal.

With our expert property management services, you can reclaim your precious time and enjoy quality moments with your family, free from the hassle of property management. The only concern you'll have is watching the monthly rental income flowing steadily into your bank account - we promise to keep it coming!

We provide comprehensive Wellington rentals services. From preparing your property to attract potential tenants to efficiently collecting monthly rents from tenants, we handle the entire process with efficiency. Our services include:

  • Managing tenant enquiries and property inspections
  • Handling the tenant application process and obtaining your approval for prospective tenants
  • Managing the tenancy contract, move-in process, and bond lodgement
  • Collecting all rent payments from tenants and depositing them into your designated bank account as per the agreed schedule.
  • Resolving outstanding issues on your behalf - whether it's unpaid rent or overdue maintenance.
  • Addressing tenants' maintenance requests promptly and conducting quarterly inspections to ensure compliance with the tenancy agreement rules.
  • Market rent assessment: We discuss market rents annually with you and agree on a pricing strategy to stay competitive.
  • Property advertising: We advertise the property for re-letting on approved websites at a fee of $600 ($100 advertising & $500 new tenancy fee) + GST for each new tenancy.

Are You A Tenant Finding A Home?

We understand the stress of finding a rental home that truly feels like home. We believe that every tenant deserves to live in a tidy, healthy and inviting home. That's why we make the process of finding a rental home of your choice easy and hassle-free for you. We not only find a suitable rental property but also take care of the little things such as health and safety requirements, proper insulation, ventilation, heating, and any specific needs you might have in your home.

Our responsibility is to take care of you, and therefore, our team is always just a phone call or email away, ready to assist you with any problems or questions you may have. Plus, our user-friendly property maintenance portal allows you to log requests and track the progress of the work.

We Play The Real Estate Game Well

With 9 years of expertise in property management for rentals, we've expanded our services to property sales. Our extensive knowledge of the Wellington property market makes us the ideal choice for anyone seeking to buy and sell real estate in Wellington with ease. When you partner with our team, you will have a seamless and satisfying real estate experience.

What Makes Property Managers At Comprendé Different?

We provide residential property solutions founded on trust, transparency, and clear communication. By offering personalised services to both property owners and tenants, we eliminate the challenges associated with managing properties.

We Put You First

We take care of our clients, and put their satisfaction at the heart of our service. We prepare your property for rental, provide you with all necessary information to secure a great tenant, and also assist your tenants with maintenance requests.

A Personalised Approach

We recognise that every property investor has unique needs. That's why we begin by understanding your goals and preferences and guide you to enhance the value of your investment seamlessly.

No Long-term Contract Agreement

We don't believe in imposing long-term contracts on you. If you are unsatisfied with our service, we’d love the opportunity to see how we can better meet your expectations and personalise our approach but if not, you can terminate the agreement by giving us seven days' notice.

We Stay Ahead of Legislative Changes

The property market is constantly evolving, making it essential to stay updated with the latest market rates, real estate legislation, and other critical changes that could impact your property. We strive to stay ahead of these changes and make sure our team not only understands the current legislation, but also completes their qualification in Residential Property Management. We are constantly setting and resetting the bar when it comes to raising the standards on what is expected of your Property Management company. With numerous legislative and compliance changes, including the new Healthy Homes standards, landlords are faced with new requirements. Those who are not fully immersed in the industry, these changes may feel daunting.

At Comprendé, we fully understand all the nuances of these requirements. As experienced property managers, we have taken the time to comprehend the specifics and have implemented a range of tools and service standards to ensure that all our clients and their rental properties are fully compliant.

Our 007 Promise for Your Assurance

Your assurance is our priority, and our 007 Promise reflects our unwavering commitment to providing you with a seamless and trustworthy experience.

007 promise means:

  • Zero hidden fees
  • Zero hidden clauses in our contracts to ensure complete transparency
  • Seven-day guarantee - if your circumstances change or if you're unsatisfied with our service, just provide us with 7 days' notice. We commit to having all necessary documentation available for you within this time frame.

Contact Your Local Property Managers

Why deal with the hassle and stress of Wellington property management when you can entrust it to the experts at Comprendé? Whether you own a rental investment or need to oversee your family home from afar due to work commitments, our dedicated team of property managers in Wellington can handle all the responsibilities.

Comprendé stands out as one of the top property management companies in Wellington. We offer a service level that has earned us positive reviews from our satisfied clients. If you want to save your valuable time and also want to make sure that your residential property is compliant and well-maintained for potential tenants, contact us today.

We provide residential property management Wellington and real estate services without any hidden charges or fees.

Reach out to us now to manage your Wellington property.

Understanding Property

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Visit Us
16 The Terrace,
Wellington Central,
Wellington 6011,
New Zealand
Contact Us
04-384 2141
04 384 2141
[email protected]

Authority to Act as Managing Agent

To enable us to manage your property please provide the following information.

1. Tell us a little about yourself, and we'll take care of the rest.

If your property is owned by an entity (a family trust, company, etc.) please also include the name here.

2. Some information about your property.

If you have multiple properties, feel free to list them all here. You don't need to fill out multiple forms!
Add another property
This will allow us to add you into our system as a Comprendé client.
If yes, we will need their contact details.

3. Rates summary

All fees are exclusive of GST.

  • Property management fee: 8%
  • Advertising: $150
  • New tenancy fee: $550 (This fee encompasses essential services such as conducting open homes for potential tenants, screening tenant applications and preparing tenancy agreements).
  • Quarterly inspection fee: $50
  • Annual smoke alarm compliance: $100

4. Terms & Conditions

I/We, as property owners, authorise Comprendé to act as our agent, and to manage the described property on the terms and conditions set out below:

1. Comprendé is proud of the service we provide, and we do not believe in forcing you into a long-term contract. Therefore, either party may terminate this agreement in writing, providing seven days' notice.

2. Collect all rent owing from tenants and deposit into the owner's nominated bank account on the frequency advised.

3. Pay all bond money collected, being four week's rent, within the required timeframe to Tenancy Services on the owner's behalf.

4. Provide the owner(s) with a monthly statement of all transactions on account.

5. Carry out quarterly inspections of the property to ensure the tenant is complying with the rules of the tenancy agreement. The owner(s) will be supplied with an inspection report that identifies any maintenance or tenant issues and outlines proposed solutions and recommendations.

6. Discuss market rents with the owner on an annual basis and agree on a pricing strategy.

7. Advertise the property for re-let on approved websites. The advertising fee for each new tenancy is $150.00 + GST.

8. Where necessary, Comprendé will apply to the Tenancy Tribunal for any tenancy breach in accordance with the Residential Tenancies Act 1986. The application cost of $23.48 + GST will be paid from the owner's rental income, but will be reimbursed by the tenant if successful.

9. Comprendé does not allow tenants to smoke in the premises, and this is documented in every tenancy agreement. Failure to comply is a breach of the tenancy.

10. Comprendé will notify Tenancy Services that the bond may be released once a tenant vacates the property, providing the property is left in a "reasonably clean and tidy condition," and that no damages are found at the property that fall outside "general wear and tear," in accordance with the Residential Tenancies Act 1986. Where the property is not found to be described as above, we will endeavour to collect all costs incurred to remedy by deducting the amount from the tenant's bond, and/or an application will be made to the Tenancy Tribunal seeking damages.

11. Comprendé is not liable for any damages incurred to the property which are caused by the tenant, or for money owing by the tenant for rent unpaid or damages caused to the property, or for any payment penalties incurred for the late payment of supplier invoices due to insufficient funds available on the owner's rental account held with Comprendé.

12. Comprendé is entitled to review any management fees for services by giving one month's notice in writing.

13. Comprendé is entitled to deduct our fees for service, and be reimbursed for any monies expended from the owner's account. Where no money is held, the owner agrees to reimburse Comprendé within ten days of receiving a written request.

14. I/We, as owners, acknowledge that this authority is subject to the Residential Tenancies Act 1986 and any other legislation passed by government affecting residential tenancy law.

Rates summary (exc. GST)
Property management fee: 8%
Advertising: $150
New tenancy fee: $550
Quarterly inspection fee: $50
Annual smoke alarm compliance: $100

Please note: all fees are exclusive of GST.

Thank you,

We will be in touch soon.
Something went wrong while submitting the form.